Last Updated: October 2025
Clear Choice Express LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains, in plain and simple terms, how we collect, use, protect, and share information when you use our services or submit information online.
Business Information
Company Name: Clear Choice Express LLC
Location: Kingman, Arizona 86401
Website: www.clearchoiceexpress.com
Business Type: Health-related, Non-Emergent Medical Transportation (NEMT)
Information We Collect
We collect personal information to provide safe, reliable transportation services.
- Information You Provide Online
When you submit applications or forms to our website, we may collect:
- Full name
- Address
- Phone number
- Email address
- Date of birth
- Emergency contact information
- Employment or service-related application details
Health-Related Information
Because we are a health-related transportation provider, we may collect limited health information such as:
Mobility needs (wheelchair, walker, assistance required)
Pick-up and drop-off medical facility information
Appointment-related transportation details
We do not provide medical care. Any health information collected is used only to coordinate transportation services.
Payment Information
If applicable, payment information is processed securely through third-party payment processors. We do not store full credit card numbers.
Website Information
Our website may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited on our website
How We Use Your Information
We use your information to:
- Process applications and requests
- Schedule and provide transportation services
- Communicate with clients, caregivers, and facilities
- Improve our services and website
- Meet legal, regulatory, and compliance requirements
HIPAA Compliance
Clear Choice Express LLC follows strict HIPAA compliance rules. We protect all protected health information (PHI) and limit access to only those employees or contractors who need the information to perform their job duties. All staff are trained in confidentiality and privacy practices.
Sharing Your Information
We do not sell or rent your personal information.
We may share information only when necessary:
With authorized employees and drivers to provide services
With healthcare facilities or coordinators for transportation purposes
With trusted third-party service providers (such as scheduling or payment systems) under confidentiality agreements
When required by law or legal process
Data Security
We take reasonable steps to protect your information, including:
Secure digital systems
Limited access to sensitive information
Confidentiality agreements with staff and contractors
While we take strong precautions, no system can be guaranteed 100% secure.
Data Retention
We keep personal and health-related information only as long as needed to provide services, comply with legal requirements, and maintain records.
Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of information when legally allowed
- Requests can be made using the contact information below.
Cookies and Tracking
Our website may use cookies to help improve functionality and user experience. You can disable cookies through your browser settings.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Clear Choice Express LLC
Kingman, AZ 86401
Website: www.clearchoiceexpress.com